eWAY
All Systems Operational
eWAY Gateways Operational
Rapid API Operational
MYeWAY Operational
Website Operational
eWAY Sandbox ? Operational
eWAY Settlement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2019

No incidents reported today.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019
Resolved - After monitoring over the weekend, we have seen a full return to stable eWAY services. If you are still encountering issues with Transaction processing or MYeWAY access, please let our support team know on 1800 24 55 70, or via support@eway.com.au
Dec 2, 17:12 AEDT
Monitoring - Fixes have been implemented, and we have seen a full return to transaction processing and MYeWAY access.

We will monitor the services, and may make further adjustments to further improve the stability of the MYeWAY portal and transactions.

If you have any questions, please let us our support team know on 1800 24 55 70 or via support@eway.com.au
Nov 28, 14:53 AEDT
Identified - Some fixes have been deployed which has corrected payments via websites and API calls.

The issue with logging into the MYeWAY Portal persists, and our team are continuing to work through the issues.

Further updates will be provided as they become available.

If you are having trouble with your website payments or have any questions around this, please contact our support team on 1800 24 55 70, or via support@eway.com.au
Nov 28, 13:47 AEDT
Investigating - There is currently an issue with processing transactions. We are looking into this as the highest priority. We will provide updates as soon as we can.
Nov 28, 12:32 AEDT
Dec 1, 2019

No incidents reported.

Nov 30, 2019
Completed - The scheduled maintenance has been completed.
Nov 30, 04:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 00:00 AEDT
Scheduled - Dear Clients & Partners,

We wish to advise you that an emergency maintenance activity will be occurring this evening Saturday 30th November. Additional details as follows:

Environment: Production
Date: Saturday 30th November
Time: 00:00 AM - 04:00 AM (AEDT)

Impact: During this change window there will be a block of up to 30 minutes where all real-time AU payment services will experience downtime. During this time, any transactions that error will need to be re-submitted. MyeWAY access may also be unavailable during this time.

If you have an enquiry about this maintenance notification, please call us on 1800 245 570.

We apologise for any inconvenience this may cause.

Regards,

The eWAY Team
Nov 29, 16:52 AEDT
Nov 29, 2019

No incidents reported.