eWAY
All Systems Operational
eWAY Gateways Operational
Rapid API Operational
MYeWAY Operational
Website Operational
eWAY Sandbox ? Operational
eWAY Settlement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2019

No incidents reported today.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019
Resolved - This Incident has now been resolved, and access to the MYeWAY portal has been restored. If you are still facing issues logging in, please contact the eWAY support team on 1800 10 65 65, or via support@eway.com.au.
Oct 15, 17:10 AEDT
Monitoring - We have deployed a fix, which is showing successful logins to the MYeWAY portal.

We are continuing to Monitor this resolution, and will provide further updates once we have confirmed this issue has been completely resolved.
Oct 15, 16:51 AEDT
Update - We are continuing to investigate this issue.
Oct 15, 16:38 AEDT
Investigating - Access to the MYeWAY is currently failing. Our team are currently investigating this as a top priority, and updates will be provided as soon as they are available.

If you have any questions, please contact our support team on 1800 10 65 65, or via support@eway.com.au
Oct 15, 16:32 AEDT
Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Completed - The scheduled maintenance has been completed.
Oct 11, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 23:00 AEDT
Scheduled - The eWAY team will be undergoing maintenance to the eWAY integration with Mastercard Payment Gateway Services (MPGS). Some merchants may have transactions fail during this window. The maintenance is expected to take no longer than one hour.

If you have any questions, please contact the eWAY Customer Support team on 1800 10 65 65.
Oct 10, 10:48 AEDT
Oct 9, 2019

No incidents reported.

Oct 8, 2019
Resolved - This incident has now been resolved. If you are still experiencing issues with slowness in the MYeWAY portal or logging in, Please log out and back into your account. If you continue to have issues, please contact eWAY Customer Care on 1800 24 55 70
Oct 8, 17:08 AEDT
Investigating - Investigating
We have been alerted to intermittent processing slowness in the MYeWAY portal, this is also impacting logging in. We are currently investigating this issue and working to resolve as soon as possible. Refreshing your browser or attempting to log in via an alternate browser may resolve the issue. If you require further information please contact our eWAY Support Heroes on 1800 24 55 70 or via LiveChat at eway.com.au
Oct 8, 16:28 AEDT
Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.