eWAY
All Systems Operational
eWAY Gateways Operational
Rapid API Operational
MYeWAY Operational
Website Operational
eWAY Sandbox ? Operational
eWAY Settlement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2019

No incidents reported today.

Jul 19, 2019

No incidents reported.

Jul 18, 2019
Completed - The scheduled maintenance has been completed.
Jul 18, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 01:00 AEST
Scheduled - eWAY wish to advise merchants and partners of scheduled maintenance activity as follows:

Environment: Production
Date: Thursday, 18th July
Time: 1:00am - 4:00am (AEST)
Impact: Payment processing will continue as normal throughout the 2 hour change window, however there will be a brief interruption of up to 10 mins which may impact transactions processing.

Services: The following service will be impacted during these intervals:

New Zealand Transaction processing via APIs or via MYeWAY

During this maintenance window only, transactions may not work until the change has been applied. These attempts will not be queued and have to be resubmitted.

We apologise for any inconvenience this may cause

Regards,
eWAY
Jul 10, 14:15 AEST
Jul 17, 2019
Completed - The scheduled maintenance has been completed.
Jul 17, 01:31 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 23:30 AEST
Scheduled - eWAY wish to advise merchants and partners of scheduled maintenance activity as follows:

Environment: Production
Date: Tuesday, 16th July
Time: 23:30pm - 1:30am (AEST)
Impact: Payment processing will continue as normal throughout the 2 hour change window, however there will be a brief interruption of up to 10 mins which may impact transactions processing.

Services: The following service will be impacted during these intervals:

New Zealand Transaction processing via APIs or via MYeWAY

During this maintenance window only, transactions may not work until the change has been applied. These attempts will not be queued and have to be resubmitted.

We apologise for any inconvenience this may cause

Regards,
eWAY
Jul 10, 11:54 AEST
Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019
Resolved - This incident has now been resolved. If you are still experiencing issues with slowness in the MYeWAY portal or logging in, please contact eWAY Customer Care on 180 24 55 70 or via livechat at www.eway.com.au
Jul 11, 13:19 AEST
Investigating - We have been alerted to intermittent processing slowness in the MYeWAY portal, this is also impacting logging in. We are currently investigating this issue and working to resolve as soon as possible. Refreshing your browser or attempting to log in via an alternate browser may resolve the issue. If you require further information please contact our eWAY Support Heroes on 1800 24 55 70 or via LiveChat at eway.com.au
Jul 11, 12:57 AEST
Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.