eWAY
All Systems Operational
eWAY Gateways Operational
Rapid API Operational
MYeWAY Operational
Website Operational
eWAY Sandbox ? Operational
eWAY Settlement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2019

No incidents reported today.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019
Resolved - eWAY have seen a return to normal operations for transactions, after monitoring for some time.

If you are still having issues with Transactions, please contact our support team via 1800 24 55 70, or support@eway.com.au
Nov 12, 17:39 AEDT
Identified - We are still observing transactions failing, so are continuing to work with our banking partners to ensure this issue is resolved as soon as possible.

Please contact our support team on 1800 24 55 70 or via support@eway.com.au if you have any questions.
Nov 12, 17:10 AEDT
Monitoring - The banking connector has reported that the issue is now resolved. eWAY are currently monitoring the situation and will provide further updates once we have more information.

If you have any questions, please contact our support team on 1800 24 55 70, or via support@eway.com.au
Nov 12, 17:03 AEDT
Investigating - eWAY have been alerted to an issue with a banking Connector which may intermittently affect the communication between banks.

This may result in transactions failing due to connection errors.

We are monitoring the situation and will provide an update shortly.
Nov 12, 17:00 AEDT
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019
Resolved - We have seen a return to normal operations over the past 20 minutes. If you are still having issues processing payments via MYeWAY, please contact our Support team on 1800 24 55 70 or via email - support@eway.com.au
Nov 4, 10:58 AEDT
Monitoring - We have made adjustments to the MYeWAY service, and are now monitoring the results before flagging this as resolved.

We will provide further updates as we continue to monitor the situation.
Nov 4, 10:36 AEDT
Investigating - We have received reports of errors when attempting to process Manual Payments or recharge existing transactions in MYeWAY. The errors at this stage appear to be intermittent. We are currently investigating the situation and will provide updates as they become available.

If you have any questions, please contact our Support team on 1800 24 55 70, or via support@eway.com.au.
Nov 4, 10:31 AEDT