This Incident has now been resolved, and access to the MYeWAY portal has been restored. If you are still facing issues logging in, please contact the eWAY support team on 1800 10 65 65, or via support@eway.com.au.
Posted Oct 15, 2019 - 17:10 AEDT
Monitoring
We have deployed a fix, which is showing successful logins to the MYeWAY portal.
We are continuing to Monitor this resolution, and will provide further updates once we have confirmed this issue has been completely resolved.
Posted Oct 15, 2019 - 16:51 AEDT
Update
We are continuing to investigate this issue.
Posted Oct 15, 2019 - 16:38 AEDT
Investigating
Access to the MYeWAY is currently failing. Our team are currently investigating this as a top priority, and updates will be provided as soon as they are available.
If you have any questions, please contact our support team on 1800 10 65 65, or via support@eway.com.au