MYeWAY Manual Payment issues

Incident Report for Eway System Status

Resolved

We have seen a return to normal operations over the past 20 minutes. If you are still having issues processing payments via MYeWAY, please contact our Support team on 1800 24 55 70 or via email - support@eway.com.au

Posted Nov 04, 2019 - 10:58 AEDT

Monitoring

We have made adjustments to the MYeWAY service, and are now monitoring the results before flagging this as resolved.

We will provide further updates as we continue to monitor the situation.

Posted Nov 04, 2019 - 10:36 AEDT

Investigating

We have received reports of errors when attempting to process Manual Payments or recharge existing transactions in MYeWAY. The errors at this stage appear to be intermittent. We are currently investigating the situation and will provide updates as they become available.

If you have any questions, please contact our Support team on 1800 24 55 70, or via support@eway.com.au.

Posted Nov 04, 2019 - 10:31 AEDT

This incident affected: MyEway.