Eway System Status

All Systems Operational

Eway Gateways Operational
Rapid API Operational
MyEway Operational
Eway Website Operational
Eway Sandbox ? Operational
Eway Settlement Operational
Shopping Cart Integrations Operational
Shopify ? Operational
WooCommerce ? Operational
Merchant Trust Initiative (MTI) portal ? Operational
Eway Phone Payments ? Operational
90 days ago
100.0 % uptime
Today
Eway Xero Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 2, 2025

No incidents reported today.

Sep 1, 2025
Resolved - Eway support teams can confirm the service disruption has been resolved and stability to network and transaction processing infrastructure has been validated.

We apologise for the inconvenience this has caused your business today and appreciate your patience

Kind regards,
The Eway team

Sep 1, 14:06 AEST
Update - We are continuing to investigate this issue.
Sep 1, 14:04 AEST
Investigating - Eway is currently investigating a potential service disruption to some payments services. This issue is primarily impacting gateway merchants that use an acquiring bank supported via the MPGS bank connector. These financial institutions are CBA and Tyro.

We will follow up ASAP with a full confirmation of service impact and remediation status

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

We thank you for your patience and apologise for any inconvenience this event is causing your business

Regards,
The Eway Team

Sep 1, 13:50 AEST
Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Resolved - Eway support teams can confirm the service disruption to MyeWay Portal has been resolved.

We apologise for the inconvenience this has caused your business today and appreciate your patience

Kind regards,
The Eway team

Aug 21, 07:22 AEST
Investigating - We are currently experiencing a service interruption which is impacting MYeWAY portal.

This is preventing users ability to update Account/Billing details in the portal however transactions are unaffected

The issue is being worked on urgently by our system engineers and we will follow up ASAP with an update.

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

We thank you for your patience and apologise for any inconvenience this event is causing your business.

Regards,
The Eway Team

Aug 20, 14:36 AEST
Aug 20, 2025
Aug 19, 2025

No incidents reported.