Resolved -
Eway support teams can confirm the service disruption has been resolved and stability to network and transaction processing infrastructure has been validated.
We apologise for the inconvenience this has caused your business today and appreciate your patience
Kind regards,
The Eway team
Jan 6, 10:45 AEDT
Monitoring -
Impacted services have been restored Eway support teams are continuing validation activities including periodic monitoring of payment processing systems and infrastructure.
We thank you for your patience and apologise for any inconvenience this event caused your business today
Regards,
The Eway Team
Jan 5, 19:04 AEDT
Investigating -
We are currently experiencing a service interruption which is impacting 3D Secure payment processing via Rapid API.
The issue is being worked on urgently by our system engineers and we will follow up ASAP with an update.
We thank you for your patience and apologise for any inconvenience this event is causing your business.
Regards,
The Eway Team
Jan 5, 18:14 AEDT