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90 days ago
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Scheduled Maintenance

Scheduled Maintenance Notice – eWAY & MPGS Integration Aug 24, 2026 21:45-23:00 AEST

Eway would like to inform our clients and partners of upcoming scheduled maintenance affecting the eWAY integration with Mastercard Payment Gateway Services (MPGS).

Date: Monday, 24 August 2026
Time: 9:45 PM – 11:00 PM (AEST)
Affected Services: Eway Gateways API

Expected Impact:
During this window, a maintenance period of approximately 15 minutes is expected to affect transaction processing. Merchants using an acquiring bank supported by the MPGS bank connector will be primarily impacted, including those with financial institutions such as CBA and Bendigo Bank.

If you have any questions about this maintenance, please reach out to our support team:

Email: support@eway.com.au
Phone (AU): 1800 106 565
Phone (NZ): 0800 392 947
We apologise for any inconvenience this may cause and appreciate your understanding.

Kind regards,
The Eway Team

Posted on Aug 21, 2026 - 11:51 AEST

Aug 22, 2026

No incidents reported today.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Resolved - Vendor support teams have confirmed a full recovery of impacted services and are continuing validation activities including periodic monitoring of processing infrastructure.

We apologise for the inconvenience this has caused your business today and appreciate your patience

Kind regards,
The Eway team

Aug 15, 16:07 AEST
Investigating - Eway is currently experiencing an unexpected disruption to our Rapid API payment service due to an issue with one of our upstream providers. This issue is primarily impacting Mastercard transactions.

We will follow up with an update as further information becomes available.

We thank you for your patience and apologise for any inconvenience this event is causing your business.

Regards,
The Eway Team

Aug 15, 14:49 AEST

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.