Eway System Status Status

Eway System Status

All Systems Operational

Eway Gateways Operational

Rapid API Operational

MYeWAY Operational

Website Operational

Eway Sandbox Operational

Eway Settlement Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 29, 2021

Unexpected Vendor outage impacting realtime payments

Resolved - This incident has been resolved.
Jul 29, 06:17 AEST

Identified - There is currently an intermittent and Australia-wide issue that is impacting on some merchants processing transactions in Australia.

This issue is not isolated to eWAY, affecting online processing in Australia and the banking networks. However, the eWAY team are liaising with our Partners and leveraging our strong relationships with the banks to obtain more information and help provide a resolution as soon as possible.

The issue is being treated as the highest priority by all relevant providers.

We will provide regular updates here on status.eway.com.au and on Facebook.
Jul 29, 05:38 AEST

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

Eway re-scheduled maintenance, Sunday 18th July, 2021

Completed - The scheduled maintenance has been completed.
Jul 18, 07:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 05:00 AEST

Scheduled - Hi there,

We wanted to let you know about some upcoming maintenance happening at Eway.

Here’s the detail:
Environment: Production
Date: Sunday 18th July, 2021
Time: 5:00am - 7:00am (AEST)
Services: MYeWay, RAPID, Legacy APIs

How will this impact me?
We expect this maintenance to take 2 hrs and will require approximately 45 minutes disruption to all Eway payment services, including our APIs and the MYeWap Portal. Payments submitted during this window that fail will need to be resubmitted after the maintenance is completed.

If you have any questions regarding the scheduled maintenance, please contact us by emailing support@eway.com.au or calling 1800 106 565 (AU) or 0800 392 947 (NZ).

Kind regards,
The Eway team
Jul 2, 20:48 AEST

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.