Eway System Status
All Systems Operational
Eway Gateways Operational
Rapid API Operational
MYeWAY Operational
Website Operational
Eway Sandbox ? Operational
Eway Settlement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 27, 2021

No incidents reported today.

Oct 26, 2021

No incidents reported.

Oct 25, 2021
Resolved - Good evening

Eway wish to advise of a service disruption experienced this evening from an upstream payment partner that has impacted some card transactions via Rapid API. The issue has now been resolved, however some transactions processed via MasterCard Payment Gateway will have errored with W1 or W9 error codes. Our monitoring confirms that the issue has been resolved as of 8:20 this evening and we are currently following up with our partner to understand the root cause.

We apologise for any inconvenience this may have caused.

Thanks for your patience.

Regards,
The Eway Team
Oct 25, 21:45 AEDT
Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021
Resolved - This issue has been resolved as of 1.58pm AEDT

If you are still experiencing transaction issues please contact our support team via 1800 10 65 65 or via support@eway.com.au

We appreciate your patience while this issue was resolved.
Oct 14, 14:24 AEDT
Monitoring - We are aware of a brief issue that has impacted transaction processing.

This appears to have intermittedly impacted transactions between 1:37pm - 1:50pm, where some transactions may have failed to process.

We are currently monitoring for stability.

If you have any questions please contact us on 1800 10 65 65 or via support@eway.com.au
Oct 14, 13:56 AEDT
Oct 13, 2021

No incidents reported.