Eway System Status

All Systems Operational

Eway Gateways Operational
Rapid API Operational
MyEway Operational
Eway Website Operational
Eway Sandbox Operational
Eway Settlement Operational
Shopping Cart Integrations Operational
Shopify Operational
WooCommerce Operational
Merchant Trust Initiative (MTI) portal Operational
Eway Phone Payments Operational
90 days ago
100.0 % uptime
Today
Eway Xero Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Eway Scheduled Maintenance: 09 May, 2026 May 9, 2026 05:30-06:30 AEST

Eway wish to advise clients and partners of scheduled maintenance activity as follows:

Date: Saturday 09th May 2026
Time: 05:30 AM - 06:30 AM (AEST)

Impact: Whilst we expect this cutover to be seamless due to high redundancy, there may be a brief interruption (less than 5 minute) to some transactions at the beginning of the change and on completion. During this time, any transactions that error will need to be re-submitted.

Services: The following services may be impacted during this change period:

RAPID API's - Real-Time Payment Processing
XML Gateways - Real-Time Payment Processing
MYeWAY - Reporting Portal

If you have an enquiry about this maintenance notification, please call us on 1800 10 65 65.

We apologise for any inconvenience this may cause during the test.

Regards,
The Eway Team

Posted on May 01, 2026 - 16:35 AEST
May 1, 2026

No incidents reported today.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026
Resolved - The incident has been resolved
Apr 20, 11:30 AEST
Monitoring - A resolution has been implemented and we are monitoring results.
Apr 20, 11:15 AEST
Investigating - We are currently experiencing a service interruption which is impacting MYeWAY portal.

This is preventing users from logging in to the portal however transactions are unaffected

The issue is being worked on urgently by our system engineers and we will follow up ASAP with an update.

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

We thank you for your patience and apologise for any inconvenience this event is causing your business.

Regards,
The Eway Team

Apr 20, 08:55 AEST
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.