eWAY
All Systems Operational
eWAY Gateways Operational
Rapid API Operational
MYeWAY Operational
Website Operational
eWAY Sandbox ? Operational
eWAY Settlement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2020

No incidents reported today.

Oct 21, 2020
Resolved - This incident has been resolved.
Oct 21, 21:02 AEDT
Update - We are continuing to monitor for any further issues.
Oct 21, 18:36 AEDT
Monitoring - A fix has now been implemented to resolve the error on the Responsive Shared Page. Our team will continue to monitor the page over the coming hours to ensure that no errors persist.
Oct 21, 18:27 AEDT
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 17:44 AEDT
Update - We are continuing to investigate this issue.
Oct 21, 17:12 AEDT
Investigating - Some uses of the Responsive Shared Page have reported a generic error message when the customer is redirected to the eWAY page to enter in their credit card details.
This issue is currently being investigated.
Oct 21, 17:11 AEDT
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020
Resolved - After further monitoring, we are pleased to report MYeWAY login and function is back to normal.

If you are having issues with transactions or the eWAY portal, please let our support team know via support@eway.com.au or on 1800 24 55 70.
Oct 18, 15:42 AEDT
Monitoring - This issue looks to now be resolved. We are currently monitoring transactions and the MYeWAY Portal to confirm stability is maintained.

If you are having issues with transactions or the eWAY portal, please let our support team know via support@eway.com.au or on 1800 24 55 70.

We appreciate your patience while we reviewed and resolved this issue.
Oct 18, 14:41 AEDT
Investigating - eWAY is currently monitoring an intermittent issue that is delaying or preventing logins to the MYeWAY portal.

We will provide further updated as more information becomes available.

If you have any questions, please contact our support team on 1800 24 55 70, or via support@eway.com.au
Oct 18, 14:33 AEDT
Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.