All Systems Operational

Eway Gateways Operational
Rapid API Operational
MyEway Operational
Eway Website Operational
Eway Sandbox Operational
Eway Settlement Operational
Shopping Cart Integrations Operational
Shopify Operational
WooCommerce Operational
Merchant Trust Initiative (MTI) portal Operational
Eway Phone Payments Operational
Eway Xero Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 26, 2026

No incidents reported today.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Completed - The scheduled maintenance has been completed.
Sep 16, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 22:00 AEST
Scheduled - Eway wish to advise of upcoming scheduled maintenance from an upstream payment provider as follows:

Datetime: Tuesday 15th (22:00 AEST ) - Wednesday 16th (02:00 AEST)

Impact: We have been advised that the change may potentially affect in-flight transactions. The impact is expected to be primarily limited to gateway merchants using an acquiring bank supported through the Fiserv bank connector. The affected financial institutions are NAB, Westpac, St George, ANZ, Bankwest, Macquarie, Bank of Melbourne, Citibank, and JPMorgan.

If you have any questions regarding the scheduled maintenance, please contact us by emailing support@eway.com.au or calling 1800 106 565 (AU) or 0800 392 947 (NZ).


Kind regards,
The Eway team

Sep 14, 13:52 AEST

Sep 15, 2026

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.