eWAY
All Systems Operational
eWAY Gateways Operational
Rapid API Operational
MYeWAY Operational
Website Operational
eWAY Sandbox ? Operational
eWAY Settlement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 20, 2020

No incidents reported today.

Feb 19, 2020

No incidents reported.

Feb 18, 2020
Resolved - After several hours of monitoring, this issue is now considered resolved.

If you run into any further issues with transactions or accessing the MYeWAY portal, please contact our support team on 1800 24 55 70 or via support@eway.com.au
Feb 18, 17:36 AEDT
Update - Due to the delay in transaction processing times, transactions may take an increased period of time to display in the MYeWAY portal. If you are unsure of a transaction's result you may need to wait for an hour for the transaction to display in the eWAY portal.

If you have any questions, please let our support team know on 1800 24 55 70.
Feb 18, 13:55 AEDT
Monitoring - We have seen a restoration to transaction process times, and are monitoring to ensure this remains stable.

We appreciate your patience while this has been investigated, if you have any questions please contact our support team on 1800 24 55 70.
Feb 18, 13:43 AEDT
Investigating - eWAY is currently investigating timeouts on transactions both via our Rapid API and the MYeWAY portal.

We will provide further updates shortly. If you have any questions please contact our support team on 1800 24 55 70 or via support@eway.com.au
Feb 18, 12:24 AEDT
Feb 17, 2020
Resolved - We have seen a steady return to the MYeWAY portal. This issue is now considered resolved.

If you are still having trouble logging in please contact our support team on 1800 24 55 70 or via support@eway.com.au.
Feb 17, 15:16 AEDT
Monitoring - We are seeing stability returning to MyeWAY and the MYeWAY Login page should now be functioning as expected, we are monitoring to ensure the service remains stable.

If you are still having any issues, please contact our support team on 1800 24 55 70 or via support@eway.com.au.
Feb 17, 14:07 AEDT
Investigating - eWAY are currently investigating an issue causing the MYeWAY Login page to take a long time to load and potentially time out.

We will provide further updates once more information becomes available. If you have any questions in the meantime, please contact our support team on 1800 24 55 70 or via support@eway.com.au
Feb 17, 13:41 AEDT
Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.