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No incidents or maintenance related to this downtime.

Sep 11, 2026

Eway - Incident Notification - NZ Transaction Failures
Resolved - Vendor support teams have confirmed a full recovery of impacted services and are continuing validation activities including periodic monitoring of processing infrastructure.

We apologise for the inconvenience this has caused your business today and appreciate your patience

Kind regards,
The Eway team
Sep 11, 05:29 AEST
Investigating - Eway is currently experiencing an intermittent disruption to our NZ payment service due to an issue with one of our upstream providers. This issue is primarily impacting gateway merchants that use an acquiring bank supported via the Worldline bank connector. These financial institutions are Westpac, ANZ, BNZ and ASB.

We are currently in contact with the vendor and will follow up with an update ASAP

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

We thank you for your patience and apologise for any inconvenience this event is causing your business.

Regards
The Eway Team
Sep 11, 04:56 AEST

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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