Eway System Status Status

Eway System Status

All Systems Operational

Eway Gateways Operational

Rapid API Operational

MYeWAY Operational

Website Operational

Eway Sandbox Operational

Eway Settlement Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 27, 2021

No incidents reported today.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

Incident Notification

Resolved - Good evening

Eway wish to advise of a service disruption experienced this evening from an upstream payment partner that has impacted some card transactions via Rapid API. The issue has now been resolved, however some transactions processed via MasterCard Payment Gateway will have errored with W1 or W9 error codes. Our monitoring confirms that the issue has been resolved as of 8:20 this evening and we are currently following up with our partner to understand the root cause.

We apologise for any inconvenience this may have caused.

Thanks for your patience.

Regards,
The Eway Team
Oct 25, 21:45 AEDT

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

Transaction Failure increases

Resolved - This issue has been resolved as of 1.58pm AEDT

If you are still experiencing transaction issues please contact our support team via 1800 10 65 65 or via support@eway.com.au

We appreciate your patience while this issue was resolved.
Oct 14, 14:24 AEDT

Monitoring - We are aware of a brief issue that has impacted transaction processing.

This appears to have intermittedly impacted transactions between 1:37pm - 1:50pm, where some transactions may have failed to process.

We are currently monitoring for stability.

If you have any questions please contact us on 1800 10 65 65 or via support@eway.com.au
Oct 14, 13:56 AEDT

Oct 13, 2021

No incidents reported.