Eway System Status
All Systems Operational
Eway Gateways Operational
Rapid API Operational
MyEway Operational
Eway Website Operational
Eway Sandbox ? Operational
Eway Settlement Operational
Shopping Cart Integrations Operational
Shopify ? Operational
WooCommerce ? Operational
Merchant Trust Initiative (MTI) portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 18, 2025

No incidents reported today.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025
Resolved - Eway support teams can confirm the service disruption has been resolved and stability to network and transaction processing infrastructure has been validated.

We apologise for the inconvenience this has caused your business today and appreciate your patience

Kind regards,
The Eway team

Feb 10, 16:22 AEDT
Monitoring - Eway support teams would like to advise that the delay in receiving the MFA Emails for MYeWAY portal login has been resolved.

We thank you for your patience and apologise for any inconvenience this event caused your business today

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

Regards,
The Eway Team

Feb 6, 10:25 AEDT
Identified - The Eway Support Team is actively working to resolve the issue concerning the delay in receiving MFA (Multi-Factor Authentication) code emails. This delay specifically occurs during periods of high system usage, and the team is investigating the root causes in order to implement an solution.

We thank you for your patience and apologise for any inconvenience this event is causing your business

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

Regards,
The Eway Team

Feb 5, 17:53 AEDT
Investigating - We are currently experiencing a service interruption which is impacting MYeWAY portal MFA Authentication.

This is preventing users from logging in to the portal however transactions are unaffected

The issue is being worked on urgently by our system engineers and we will follow up ASAP with an update.

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

We thank you for your patience and apologise for any inconvenience this event is causing your business.

Regards,
The Eway Team

Feb 5, 10:24 AEDT
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Feb 5, 2025
Feb 4, 2025
Resolved - Eway support teams can confirm the service disruption has been resolved and stability to network and transaction processing infrastructure has been validated.

We apologise for the inconvenience this has caused your business today and appreciate your patience

Kind regards,
The Eway team

Feb 4, 14:27 AEDT
Monitoring - Eway support teams would like to advise that the MYeWAY portal MFA authentication issue has been resolved.

We thank you for your patience and apologise for any inconvenience this event caused your business today

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

Regards,
The Eway Team

Feb 4, 11:34 AEDT
Investigating - We are currently experiencing a service interruption which is impacting MYeWAY portal MFA Authentication.

This is preventing users from logging in to the portal however transactions are unaffected

The issue is being worked on urgently by our system engineers and we will follow up ASAP with an update.

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

We thank you for your patience and apologise for any inconvenience this event is causing your business.

Regards,
The Eway Team

Feb 4, 11:02 AEDT