MPGS Outage
Incident Report for eWAY
eWAY has been alerted to an issue in the Mastercard Payment Gateway Services, which affected transactions processed through Commonwealth Bank Merchant facilities. This issue may have impacted transactions between 11.15 AEST and 11.25 AEST, resulting in transactions failing with a W1 or W9 response code and transactions were not processed. This issue is now resolved, and any failed transactions can be attempted again.

If you require further information, you can reach the eWAY customer support team on 1800 10 65 65.
Posted Sep 06, 2019 - 12:50 AEST
This incident affected: eWAY Gateways.