Eway - Incident Notification - MyeWAY Portal

Incident Report for Eway System Status

Resolved

Eway support teams can confirm the service disruption to MyeWay Portal has been resolved.

We apologise for the inconvenience this has caused your business today and appreciate your patience

Kind regards,
The Eway team
Posted Aug 21, 2025 - 07:22 AEST

Investigating

We are currently experiencing a service interruption which is impacting MYeWAY portal.

This is preventing users ability to update Account/Billing details in the portal however transactions are unaffected

The issue is being worked on urgently by our system engineers and we will follow up ASAP with an update.

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

We thank you for your patience and apologise for any inconvenience this event is causing your business.

Regards,
The Eway Team
Posted Aug 20, 2025 - 14:36 AEST
This incident affected: MyEway.