Eway - Incident Notification - PhonePay Outage

Incident Report for Eway System Status

Identified

Eway teams are continuing the recovery of impacted components and will provide periodic status updates as soon as they are available.

We thank you for your patience and apologise for any inconvenience this event is causing your business

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

Regards,
The Eway Team
Posted Nov 02, 2026 - 15:57 AEDT

Investigating

Eway is currently investigating a service disruption to Phone payments services.

We will follow up ASAP with a full confirmation of service impact and remediation status

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

We thank you for your patience and apologise for any inconvenience this event is causing your business

Regards,
The Eway Team
Posted Nov 02, 2026 - 10:58 AEDT
This incident affects: Eway Phone Payments.