MYeWAY Timeouts and Slowness
Incident Report for eWAY
Resolved
After some time monitoring, we can confirm the service is back to expected load times.

If you are still facing issues, please contact our support team via 1800 24 55 70, or support@eway.com.au
Posted Nov 21, 2019 - 12:41 AEDT
Monitoring
A fix has been deployed, and we are currently monitoring the MYeWAY portal's responsiveness.

We will provide further updates as this situation progresses.

If you have any questions, contact our support team on 1800 24 55 70, or via support@eway.com.au
Posted Nov 21, 2019 - 12:00 AEDT
Investigating
We are currently investigating slowness and timeouts in the eWAY portal.

We will provide a further update shortly. If you have any questions please contact our support team on 1800 24 55 70 or support@eway.com.au
Posted Nov 21, 2019 - 11:07 AEDT
This incident affected: MYeWAY.