Eway - Incident Notification - Asia Merchant Transactions

Incident Report for Eway System Status

Resolved

Eway support teams can confirm the service disruption has been resolved and stability to network and transaction processing infrastructure has been validated.

We apologise for the inconvenience this has caused your business today and appreciate your patience

Kind regards,
The Eway team

Posted Sep 11, 2025 - 15:54 AEST

Investigating

Eway experienced a partial service disruption to payments services between 03:05 - 03:35 pm AEST. This mainly impacted the transaction processing for ASIA Merchants and it has been Resolved.

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

We thank you for your patience and apologise for any inconvenience this event is causing your business

Regards,
The Eway Team

Posted Sep 11, 2025 - 15:53 AEST

This incident affected: Rapid API.