Eway - Incident Notification - Xero Service

Incident Report for Eway System Status

Resolved

Eway support teams can confirm the service disruption to Xero Integration has been resolved and transactions have been reconciled.

We apologise for the inconvenience this has caused your business today and appreciate your patience

Kind regards,
The Eway team

Posted Aug 14, 2025 - 13:21 AEST

Investigating

Eway is currently investigating a potential service disruption connecting to Xero backend services. This is impacting the ability to reconcile the processed transations to Xero.

We will follow up ASAP with a full confirmation of service impact and remediation status

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

We thank you for your patience and apologise for any inconvenience this event is causing your business

Regards,
The Eway Team

Posted Aug 12, 2025 - 13:55 AEST

This incident affected: Eway Xero Service.