Eway - Incident Notification

Incident Report for Eway System Status

Resolved

Vendor support teams have confirmed a full recovery of impacted services and are continuing validation activities including periodic monitoring of processing infrastructure.

We apologise for the inconvenience this has caused your business today and appreciate your patience

Kind regards,
The Eway team

Posted Aug 15, 2026 - 16:07 AEST

Investigating

Eway is currently experiencing an unexpected disruption to our Rapid API payment service due to an issue with one of our upstream providers. This issue is primarily impacting Mastercard transactions.

We will follow up with an update as further information becomes available.

We thank you for your patience and apologise for any inconvenience this event is causing your business.

Regards,
The Eway Team

Posted Aug 15, 2026 - 14:49 AEST

This incident affected: Rapid API.