MYeWAY portal Slow Performance

Incident Report for Eway System Status

Investigating

We are currently experiencing a service interruption which is impacting MYeWAY portal.

This is preventing users from logging in to the portal however transactions are unaffected

The issue is being worked on urgently by our system engineers and we will follow up ASAP with an update.

If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ).

We thank you for your patience and apologise for any inconvenience this event is causing your business.

Regards,
The Eway Team
Posted Apr 20, 2026 - 08:55 AEST
This incident affects: MyEway.