Intermittent Processing Issues

Incident Report for Eway System Status

Resolved

The issue has now been resolved. Transactions have continued to process as normal.

Posted Jan 04, 2020 - 18:17 AEDT

Monitoring

A fix has been deployed and transactions are processing as normal. We will continue to monitor.

Posted Jan 04, 2020 - 16:57 AEDT

Update

We are continuing to investigate this issue.

Posted Jan 04, 2020 - 14:07 AEDT

Investigating

There is currently an issue with processing transactions, causing transactions to fail or take extended time to process.. We are looking into this as the highest priority. We will provide updates as soon as we can.

Posted Jan 04, 2020 - 13:48 AEDT

This incident affected: Eway Gateways and Rapid API.