After further monitoring, we are pleased to report restoration is stable for the impacted services.
If you are having issues with transactions or the eWAY portal, please let our support team know via support@eway.com.au or on 1800 24 55 70.
Posted Sep 22, 2020 - 17:04 AEST
Monitoring
This issue looks to now be resolved. We are currently monitoring transactions and the MYeWAY Portal to confirm stability is maintained.
If you are having issues with transactions or the eWAY portal, please let our support team know via support@eway.com.au or on 1800 24 55 70.
We appreciate your patience while we reviewed and resolved this issue.
Posted Sep 22, 2020 - 16:26 AEST
Investigating
eWAY is currently monitoring an intermittent issue that is increasing transaction processing times and delaying or preventing logins to the MYeWAY portal.
We will provide further updated as more information becomes available.
If you have any questions, please contact our support team on 1800 24 55 70, or via support@eway.com.au
Posted Sep 22, 2020 - 16:04 AEST
This incident affected: Eway Gateways, Rapid API, and MyEway.